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  • IT
    About the Company

    Our Vision: Allscripts: Building Open, connected communities of health Our Mission: Allscripts solutions enable smarter care, delivered with greater precision, for healthier patients, populations and communities. Our Focus: Helping you succeed and serving as your trusted partner We make a commitment to your success by providing you the following essentials: We strengthen your IT foundation by delivering the most comprehensive, user-friendly and core clinical and financial solutions available today. We help elevate your success by providing insights and innovations so you can meet the operational, regulatory and quality demands of today's -- and tomorrow's -- healthcare environment. We connect everyone across the healthcare community by offering open and interoperable solutions that empower communication, collaboration and coordination for better outcomes. We help build your bridge to the future, by constantly innovating to improve the practice of medicine and the process of care delivery. We’re a team of more than 7,000 strong devoted to fulfilling your needs today and creating the healthcare IT architecture of tomorrow.


    Job Profile:
    5   Vaccancies for associate service desk analyst in IT   at a CTC of    INR   2 - 4 L.P.A.

    About Job

    The primary purpose of this role is to provide service desk support to client users and any other duties as needed. Acts as initial point of contact for user support calls to the IT Service Desk such that all calls are logged correctly and promptly allocated appropriately within the IT team. Provides first-line technical support when handling calls, in order to provide time-of-call resolution to less complex calls whenever possible. Provides an ad-hoc service to users of all computer systems, troubleshooting and resolving systems problems Carries out a prescribed program of system performance monitoring, measurement, management, and capacity planning for computer systems, to support a pro-active approach to meeting changing system demands. Assist in the maintainence of the Service Desk Knowledge Base.

    Locations of work

    Pune
    Mumbai
    Delhi
    Kolkata
    Chennai
    Agra

    Eligiblity Criteria
    Min-Education : Post-Graduation
    Min-Qualification : Bachelor of Engineering (B.E)
    Experience : 24 Month


    Requirements
    1. Bachelors degree in a relevant program of study
    2. 0-2 years of experience