Apply for Freshers calling Job | Trigent Software Limited in delhi | JobLana Powered by Blockchain | Joblana
Apply for Freshers calling Job | Trigent Software Limited in delhi | JobLana Powered by Blockchain | Joblana
Trigent Software Limited



CALLING
About the Company

Trigent in a Nutshell- Trigent is an offshore software development and application development company that specializes in creating world-class technology solutions and custom applications for software companies, enterprises, and online business customers. Trigent is a SEI CMM Level 4 and ISO 9001:2000 certified Software Services Company head quartered in Boston, USA. Trigent has attained Microsoft Gold Certified Partner status with its high degree of competency in Microsoft technologies. Trigent was established in 1995 and has development centers at Boston, US and Bangalore, India. Trigent has fostered development of technologies from its in-house R & D teams that are patented and are used to provide high end business solutions. What makes Trigent a place you want to work at? We at Trigent are passionate about our work and our company. At Trigent high performance teams are built to achieve the challenging end goals. More importantly Trigent will be committed to grooming every single individual to achieve the chosen career path. The people are empowered to make decisions that are best for the company. Trigent's Work culture is one of the best in the industry with our open door / no boundary policy where any employee has access to top management. Monthly 'Birthday Bash' programs, 'Sports and Cultural committees' adds bonding among Trigent family members and also make Trigent a lively place to work. Our 'Employee Benefit' and 'Reward & Recognition' activities are most admired ones, which includes aspects like reimbursement of Certification Fee, Quarterly team lunch get together, quarterly 'Star'/ 'Sparkler' awards. Along with these, we have standard industry benefits like Relocation Allowance, Employee Referral Scheme Allowance, Wedding Gift etc. We also encourage Trigent employees to participate in Inter/Intra Company Competitions to exhibit their skills and talents.


Job Profile:
22   Vaccancies for calling in CALLING   at a CTC of    INR   4 - 5 L.P.A.

About Job

Dear Candidate. Greetings from Trigent Software Ltd. We have an urgent opportunity for IT Helpdesk (International Voice process) Please find the below JD for the same Main Responsibilities: Graduates with excellent written and Voice English Communication Ready to work 24*7 in IT Helpdesk (International Voice process) 1. Handle incoming helpdeask calls/emails/chat from client. 2. Manage delivery for IT production systems and services. 3. Monitor systems and trends and prevent occurrence of incidents, problems and errors and improve overall performance. 5. Schedule, track and facilitate acceptance of changes to the production environments by using the applicable Configuration Management, Change Management and Production Service Readiness processes. 6. Operate IT production services as per management protocols and Service Level Agreements (SLAs). 7. Support/lead the infrastructure Service Management lifecycle, ensuring client satisfaction and management of risk to services. 8. Provide operational support, ensuring production systems and devices are online and available.

Locations of work

Delhi

Eligiblity Criteria
Min-Education : Graduation
Min-Qualification : Bachelor of Arts (B.A)
Experience : 24 Month


Requirements
  1. Excellent communication skill